Communications and Website Consulting

I develop close relationships with clients to understand specific requirements, then use my extensive background in writing and editing, technical communications, training, software administration, programming, website development, and marketing to deliver best-fit solutions, on time and within budget.

I have experience performing all aspects of a project, from requirements gathering and planning, through development and testing, to implementation and support, and I always test my websites on a variety of browsers—including Chrome, Firefox, Internet Explorer, and Safari—to ensure maximum usability across platforms and devices.

Writing and Editing

Degree in English language studies; experience in a variety of writing, including technical, instructional, marketing, website content, and business correspondence; content and grammatical editing and proofreading.

Website and Tech

Experience with documentation systems development and management; website development using HTML, CSS, PHP, JavaScript, XML and XSLT; standards management and process improvement; technical training and software instruction, including Microsoft Office products, Linux/Unix, vi, SQL, and enterprise software systems; analysis and auditing.


Visio and SmartDraw experience creating process diagrams and flowcharts; webpage layout; business card and promotional material design using Photoshop; marketing collateral design; logos and artwork.


Direct reports; team management with specific experience managing offshore teams; long- and short-term project management for both team and solo projects.

Sample Websites

Work History

Self-Employed: January 2012 – present

Communications and Website Consultant. As part-time contractor, continue to perform duties from previous employment with NetSol Technologies. Developed and managed websites, provided webpage and collateral content, and designed business cards and promotional materials for other clients.

NetSol Technologies North America, Inc. (formerly McCue Systems): 2006 – 2011

Technical Communications Manager. Three direct reports, including offshore team. Developed and managed enterprise software documentation system using HTML, CSS, PHP, JavaScript, and XML/XSLT. Analyzed, improved, and documented software enhancement specification process as part of release cycle. Provided collateral, advertising, and website content for Marketing. Developed and managed corporate websites.

McCue Systems Inc.: 2004 – 2006

Senior Technical Writer. Wrote and maintained all content for enterprise software documentation. Co-wrote and edited software enhancement specifications. Converted documentation from use of deprecated tags to CSS-based HTML and developed additional JavaScript features for documentation website.

Hiatus: 2001 – 2004

Fiction Writer. Drafted over 700 pages for fantasy adventure epic. Researched planetary and biological evolution, ancient cultures and religions, ancient languages, wilderness and survival topics, and other areas related to story. Prepared portions of constructed languages and wrote additional background material.

McCue Systems Inc.: 1995 – 2001

Technical Writer, Technical Trainer, Programmer/Analyst, Senior Product Support Analyst. Converted enterprise software documentation (200 documents, 2000 images) to HTML. Developed and managed corporate documentation styles. Developed company-specific lesson plans for Linux/Unix, vi, SQL, and LeasePak enterprise software and conducted training for co-workers and clients. Developed installation and configuration guides and conducted technical training for clients. Created add-on software interface product to LeasePak and installed product at client sites. Researched and resolved client issues and created custom scripts to fulfill specific client needs.

LeasePartners Corporation: 1992 – 1995

Systems Analyst, Operational Auditor. Two direct reports. Administrated primary enterprise software product in use at company. Researched and resolved user issues. Advised on configuration and use of software to meet company business needs. Developed documentation and provided user training. Developed, documented, and implemented standard procedures for software operations and data entry. Verified all software data entry and corresponding lease documentation for bank funding packages.


  • B.A. English Language Studies, San Francisco State University: Summa Cum Laude, Phi Beta Kappa
  • Best Tech Writing Practices, Webster Institute of Technical Writing
  • Introduction to Capability Maturity Model Integration (CMMI)


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